Freshwave Group values the personal information you provide to us. This Data Privacy Notice explains how we protect your personal data and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:
Phone: +44 333 00 66 100
Postal address: The Old Barrel Store, Marlow SL7 2FF
We only collect information that you give us in the course of us providing you with a service that you have requested, or when you ask us to contact you. Sometimes other companies may pass on your contact details, but we check that you have given permission to do this. Ordinarily we will only ask for the following information:
Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services shown on this site.
We set no third-party (tracking) cookies in your browser.
First-party cookies are those set by our server. Third-party cookies are set by a server outside our control. We only set first-party cookies, to store any custom preferences. First-party cookies are set by our web server and shared only to our domain.
First-Party cookies we set are:
We use the information you give us in the following ways:
We do not store credit card details.
We will not share your data to any other company without your prior consent. We will never sell your data to another company.
However, we do use the following companies for our business operations who process your data under our control:
We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.
Our data retention policy details the length of time we keep the various types of personal data for. There are some statutory data retention periods that we must comply with, but in general if we have not been in contact with you for 2 years, we shall delete the personal data we collected from you from our systems.
We want the information we hold about you to be correct. Therefore if you have new, or updated, information then please tell us about the changes.
If you don’t want us to hold personal data about you any more you can request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period, then we will remove your data immediately we have verified that it was you who made this request.
It is your right to know what personal data we hold about you. If you want to find out this information then please write or email us to make your request. Once we have verified that it was you who has made the request we shall respond within a month.
If you decide that you don’t want to receive information from us any more, the either click in the unsubscribe link in our emails, or by sending a request to stop email to firstname.lastname@example.org. We will then stop sending you emails immediately.