Improve in‑building coverage for offices, warehouses and commercial buildings
Eliminate mobile signal blackspots and improve your in‑building coverage. We provide assured 4G/5G connectivity for offices, warehouses, retail stores, transport hubs and stadiums – delivering uninterrupted calls, faster mobile data, and seamless connectivity across all mobile networks, all for a monthly fee.
2000+
Buildings connected
Bringing assured mobile signal to over 37 million sq ft of indoor space
About Freshwave
We invest in indoor connectivity infrastructure upfront, giving customers the benefit of all-operator assured mobile signal at a monthly fee.
80%
of mobile usage originates indoors (Ericsson)
89%
of occupiers say mobile signal is a top priority, because dropped bars mean missed opportunities (WiredScore)
5 mins
of bad connectivity a day = 1% lost productivity every year (Freshwave ROI report)
What is in-building mobile coverage?
In‑building mobile coverage refers to the availability and strength of mobile network signal inside a building. Modern construction materials such as steel, concrete, low‑e glass and insulation block the outdoor mobile signal, leading to dropped calls, poor voice quality and slow data speeds.
Freshwave design, install, monitor and maintain in‑building coverage solutions to bring dedicated 4G and 5G connectivity to your space. Our distributed antenna systems (DAS) and small cell solutions are carrier-grade and mobile operator approved, providing all users with the assured connectivity they can rely on.
The challenges of indoor and outdoor connectivity
Thick walls, energy-efficient materials such as low-e glass, steel and dense concrete are great for sustainability but often block mobile signal from entering the building.
Lift shafts
Lift shafts are typically surrounded by dense concrete and metal that block signal.
Windows affect signal
Modern windows can block or weaken mobile signal, preventing outdoor network coverage from reaching inside.
Building layouts
Large floorplans and internal walls can disrupt signal propagation and create coverage gaps.
Lift signal
Omni can provide wall-to-wall coverage including in basements and lifts.
Full signal across the floor
Large floorplans and internal walls are no longer a problem with full-bar assured signal across the floor.
Lift shafts
Lift shafts are typically surrounded by dense concrete and metal that block signal.
Windows affect signal
Modern windows can block or weaken mobile signal, preventing outdoor network coverage from reaching inside.
Building layouts
Large floorplans and internal walls can disrupt signal propagation and create coverage gaps.
Lift signal
Omni can provide wall-to-wall coverage including in basements and lifts.
Full signal across the floor
Large floorplans and internal walls are no longer a problem with full-bar assured signal across the floor.
The case for indoor mobile connectivity
Discover how Freshwave bring reliable mobile coverage inside buildings using all-operator infrastructure designed for all building types.
The benefits of better indoor connectivity
Reliable indoor mobile coverage improves the experience for everyone inside your building.
No more signal not-spots, get the assured connectivity in the areas you need it.
All operator connectivity for seamless signal, everyone can access.
Indoor connectivity supports the growing number of connected devices used in modern buildings, from sensors to building management systems.
Mobile connectivity provides vital network resilience in case of Wi-Fi failure, preventing costly disruption to services.
Indoor small cells
An indoor small cell is a low power
low power and sustainable coverage solution. It’s scalable and can be deployed wherever you need signal, from single floors to multi-million-sq-ft buildings. They’re similar in size and shape to a Wi-Fi access point.
Distributed antenna systems (DAS)
Distributed antenna systems (DAS) enhance mobile coverage in large, busy and complex environments like stadiums, airports, and multi-building campus facilities.
Private networks
Private networks (MPNs) bring your factory, port, trading floor or hospital the security, licenced frequencies and superior capacity of public networks. But they’re dedicated just to you.
Wi-Fi
Wi-Fi is wireless connectivity delivered via access points and can be used both indoors and outdoors. It can’t handle the number of users mobile can, but it’s great for back of house, meeting rooms, and multi-device and non-SIM device use.
All on 5G at Workspace
All building users at Record Hall now enjoy assured 5G mobile signal from all-operators with our world-first small cell solution, Omni Network.
Melanie Surfleet
SPCK Publishing
Mohammed Shtiwi
Homeless Project Scotland
Sophie Bartrop
Queensmith
Connecting GSK’s global HQ to every UK mobile network
After two decades in west London, global biopharma company GSK returned to central London in 2024 where it can trace its origins back to the Plough Court Pharmacy from 1715.
30k+
calls on Omni Network in one month
Partnering with all of the UK’s mobile network operators
Freshwave works in close partnership with all UK mobile network operators to extend their networks wherever you need them. This ensures your building benefits from reliable, multi-operator 4G and 5G connectivity, so everyone stays connected regardless of their provider.
Download our report on the ROI of mobile connectivity
Research from Freshwave reveals how better indoor 4G and 5G connectivity could transform productivity, financial and operational performance and customer satisfaction across a wide range of different sectors.
Stories behind the signal
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Omni 4G/5G
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