Accelerating indoor mobile connectivity deployments for customers

Working with Three UK to turn a world-leading technical specification into a business-as-usual approach.

Developing the world's first fully commercialised JOTS Neutral Host In-Building approach

The UK is unique in the telecoms world in having an agreed technical standard for connecting shared in-building radio solutions based on 4G small-cell technologies. Collaborating with Three UK, we took it from paper to pilot to business-as-usual.

Project type

A streamlined approach

Using the Joint Operator Technical Specifications (JOTS) Neutral Host In-Building (NHIB) and a collaboratively defined process with Three UK means faster, wider scale deployments for customers and a lighter touch for the operator.

3 months

Three months from Freshwave’s testing at pilot sites to it becoming Three UK’s business-as-usual approach

40+ sites

We brought over 40 sites live in the following six months using the NHIB spec

13
TB

April 2023 alone saw 13TB of data downloaded and over 3.5TB of data uploaded at Three UK’s NHIB sites with us

Trusted partnerships bring real world benefits

JOTS NHIB reduces the complexity around a neutral host providing indoor mobile coverage to businesses and has been agreed by all four UK mobile network operators. By reducing complexity, it makes in-building coverage more scalable, benefitting more UK enterprises.

Working closely with Three UK, we established a defined process which makes deployments easier and faster, bringing assured 4G connectivity to our Three UK enterprise customers more quickly.

Soufiane Ayed

Senior RAN Strategy and Architecture Manager

Three UK

Freshwave fully embraces Three’s culture of innovation to better serve our customers, whoever and wherever they are. Our collaborative partnership and open approach from both the technology and commercial standpoints helped validate the current approach and inform future JOTS thinking to evolve a mobile ecosystem where all players and customers can thrive.

Iain Milligan

Chief Network Officer

Three UK

Indoor focus has been a major priority of ours with the acquisition of additional low frequency spectrum in 2020 and our agreement with Freshwave will further enhance indoor coverage, particularly for business customers.

Get the network you need in your building

People expect to stay connected wherever they are. Find out more about how we assure indoor connectivity.

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Products and services used in this solution for Three JOTS NHIB

Find out more about what we do for indoor and outdoor connectivity solutions

Indoor Connectivity Outdoor Connectivity

Indoor small cells

An indoor small cell is a low power cellular coverage box that boosts mobile service for people in a carefully defined area inside. They’re similar in size and shape to a Wi-Fi access point.