Forward-thinking Midland Metropolitan University Hospital commits to seamless mobile connectivity for all

Understanding that patient experience and business continuity are directly influenced by the accessibility of mobile signal, the trust made a strategic decision to assure mobile connectivity for everyone at the hospital from day one.

Mobiles are indispensable; now no one at the hospital needs to do without theirs

The purpose-built Midland Metropolitan University Hospital is Sandwell and West Birmingham NHS Trust’s centre of acute and emergency care. In the dynamic world of healthcare, lack of mobile signal is not merely an inconvenience; it affects patient experience and operational continuity.

We designed and deployed a distributed antenna system (DAS) that ensures everyone, no matter which cellular network they’re on, can use their mobile phones with no issues. The DAS is 5G capable and we also provide ongoing support via a managed service.

Project type

Reliable mobile signal is essential in supporting operational and clinical activities

Recognising the importance of seamless mobile coverage, the New Hospital Programme now includes a recommendation for future hospitals to include an indoor mobile coverage solution as part of their digital foundations.

950k

The hospital covers an area of 950,000 sq ft

Eleven floors of the hospitals are covered by the DAS

500k

The hospital provides services for 500,000 people

The digital world brought indoors

While the thick walls and materials used in hospital construction block mobile signal from entering from outdoors, the DAS deployed by Freshwave brings it into the building with a guaranteed quality of service.

Freshwave worked closely with the Midland Met team, their construction contractor and their property consultants throughout the project to ensure smooth delivery throughout this complex deployment.

Mark Taylor

Director of IT and Digital

Sandwell and West Birmingham NHS Trust

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“This cellular system will unlock endless possibilities for Midland Met. Not only will patients be able to keep in touch with loved ones, but mobile connectivity supports clinical and non-clinical staff to resolve flow barriers essential to daily planning, as well as maintaining business continuity. Freshwave have been a great partner throughout and made the process very simple for us.”

Discover how we can give patients and clinicians assured connectivity when it really matters

This hospital is just one of our healthcare success stories. Find out how connectivity can drive the patient and clinician experience at your hospital.

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Products and services used in this solution for Midland Metropolitan University Hospital

Find out more about what we do for indoor and outdoor connectivity solutions:

Indoor Connectivity Outdoor Connectivity

Distributed Antenna Systems (DAS)

Distributed Antenna Systems (DAS) enhance mobile coverage in large, complex environments like stadiums, airports, and multi-building campus facilities. Whether a lead-lined wall is blocking outdoor mobile signal or the number of people trying to use their phones is too high - DAS is ideal for providing consistent, reliable connectivity in the largest, most challenging spaces and places.